Welcome All! Free training from the Front of House Forum
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The SHARE Front of House Forum is pleased to offer a free, facilitated training session which will include:
- Ensuring a warm welcome
- Improving accessibility
- Effective Communications – dealing with difficult Customers/Situations
- Attitudes, behaviour, body language
- Legal requirements: Health & Safety; Security including checking procedures
- A positive approach to retailing
Lunch and all refreshments will be provided.
