The SHARE Front of House Forum  is pleased to offer a free, facilitated training session which will include:

• Ensuring a warm welcome
• Improving accessibility
• Effective Communications – dealing with difficult Customers/Situations
• Attitudes, behaviour, body language
• Legal requirements: Health & Safety; Security including checking procedures
• A positive approach to retailing

Lunch and all refreshments will be provided.

Click here for full details and to book your place.